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Return Policy

Electric Alkaline Water Ionizers

We offer a 60-day satisfaction money back guarantee on our electric water ionizers. You have 60 days to try it out. If you aren’t satisfied after the 60 day trial then you can simply return it for a “no questions asked” refund, less a 15% restocking fee. The item must be returned undamaged in its original package with all of its original accessories.

The 15% restocking fee applies to all items on this web site. And the buyer is also responsible for shipping charges both ways and all previously charged to us non refundable credit card fees. All returns must be accomplished within 15 days of purchase or as designated above.

Returned items must be in perfect condition packaged in their original container.

Damaged or Defective Item Policy

Any products that you receive from Miracle 2 of Utah/All Natural Solutions that are damaged or defective must be reported within 10 days of delivery. We also expect you to provide assistance when a shipping claim is applicable. We will replace an eligible damaged or defective product when reported within 10 days with an exact replacement only. An extra/substitute product may require additional shipping charges.

Preauthorized Returns

Preapproved unused items in brand new condition may be returned within 15 days of the delivery date for a refund equal to the purchase price of the item. A credit will be issued to the customer’s card like it was originally charged. None refundable credit card fees will also be deducted from what we owe in returns.

Shipping Charges

No refunds will be allotted for outdated goods, used, or damaged items except for what was stated above. No refunds will be issued for shipping charges paid at the time of purchase. We do not pay for shipping when it is not our fault. It is the customer’s responsibility to read product applications, sizes and dimensions to verify product compatibility for their use. Furthermore, the customer is responsible for the payment of any and all shipping charges associated to buying and returning products.